Host

Full Time • D&C DC
Hosts are responsible for greeting guests, maintaining the wait list, and managing reservations. They will also assist other aspects of FOH during service when necessary. All hosts will exemplify our core values, connecting with guests in a professional manner to ensure excellence in service. 

 
Duties and Responsibilities 

  • Arrive to work every day with a positive attitude, a willingness to learn, & prepared for the shift.
  • Know and use the service guidelines outlined in the service manual.
  • Know the table numbers and position numbers in all sections of the restaurant.
  • Maintain a comprehensive knowledge of Tock and any other booking system used.
  • Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building.
  • Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails.
  • Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
  • Report all guest complaints to management immediately and follow our five steps for navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy. 
  • Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
  • Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building.
  • Build a thorough knowledge of our service standards and style as detailed by the Employee Manual.
  • Be up to date on Slack, with particular attention to the Announcement Board and the Host, Pre-Shift, and Product Updates channels, before you arrive for your shift. 
  • Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift.
  • Treat all areas of the restaurant with respect. Clean & reset to zero when necessary. 
  • Help all departments whenever possible.
  • Ask for help when you need it. Asking for help is a sign of strength, not a sign of weakness!
  • The employee is responsible for getting a shift covered if they cannot report to a scheduled shift (apart from sick reasons). If they cannot report to a shift and have exhausted all options for coverage, they must contact their supervisor to problem solve no less than 8 hours prior to their scheduled in time.
  • ·Act in a professional manner and represent Gin & Luck graciously whether you are in house, traveling, or at another local establishment.
 
Demonstrate the Core Values of Gin & Luck:

  • Curiosity: We learn and improve through active observation and creative problem solving. 
  • A.B.K.: We anticipate, prepare and execute with intention 
  • Pursuit of Excellence: We will forever be chasing excellence, even when we sometimes fail. It is a pursuit without end 
  • Contagious Joy: When we're having fun, it emanates out and influences our work and the people around us 
  • Connection: We build relationships through intuition, empathy, and transparency 
 
Reporting Structure

  • The Host reports directly to Lead Servers and the FOH Department Head and when necessary, other Department Heads and the property General Manager.
  • The Host works in tandem with other Hosts and FOH staff.
 
Compensation and Benefits

  • $xx/hr plus a point percentage of the full house tip pool, based on hours worked per shift.
  • Pre-tax transit benefits. (in applicable locations)
  • One fair wage
    • High hourly for tipped employees
    • Tipped out BOH (where applicable)
  • Gin & Luck Medical Benefits
    • Health, Dental, Vision
    • Free Life Insurance
    • Optional 401k
    • PT employment benefits
  • Cultural Alignment among staff
    • Fun
    • Growth Oriented
    • Personal Ownership
    • Career driven
    • Team Minded
    • Inspired 
    • Proud
    • People First Company
  • Educational Opportunities
 
Physical Demands

  • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Gin & Luck reserves the right to add or delete duties and responsibilities at their discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

 
Compensation: $21.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Benefits

One Fair Wage
Gin & Luck ensures everyone earns a fair wage, no matter what their position is. Pay for all tipped and non tipped employees starts at $15/hr. Our hourly wages are some of the most competitive in the industry.
Growth Opportunities
Gin & Luck is growing and we are always looking for talented team members to work alongside! We are opening Death & Co locations, new concepts, hotels and more across the United States. We hope to hear from you soon!
Benefits
All full time employees are eligible for robust medical, dental and vision benefits after 90 days of employment. After one year of employment all employees are eligible for our 401k.
Perks
Dining discounts, continuing education, participation at industry events